Get Advice

Get Advice

How to get free, impartial and confidential advice

If you need advice, information or guidance, Dundee Citizens Advice Bureau is here for you.

Advice in Person

It’s easy to get in touch with us, in whichever way suits you best. You can drop in to see us at on of our offices or outreach locations.

NOTE:The Drop in service will be closed on Monday 20th January 2020 all day and Wednesday 22nd January2020 until 1PM. This is to accomodate essential maintenance and team training.

Drop-in

Dundee CAB in Central Library                          01382 307494

 

Monday:                      9.30am - 12.00pm                1.00pm - 3.00pm

Tuesday:                     9.30am - 12.00pm                1.00pm - 3.00pm

Wednesday:               10.00am - 12.00pm              1.00pm - 3.00pm

Thursday:                   9.30am - 12.00pm                1.00pm - 3.00pm

Friday:                         9.30am - 12.00pm

 

We experience a high volume of demand for our advice, and therefore you may need to wait until an adviser is available. If you need help with completing an application form for a sickness or disability benefit, we may be able to book an appointment for you. Please phone in advance, or ask to speak to a member of staff when you arrive.

 

Advice Centre in Ninewells Hospital concourse

Monday:                      9.30am - 12.00pm                1.00pm - 3.00pm

Wednesday:               10.00am - 12.00pm             1.00pm - 3.00pm

Thursday:                   9.30am - 12.00pm               1.00pm - 3.00pm

Phone us

Give us a call to get advice on any issues or problems you’re facing, or to arrange an appointment at the bureau.

We can help with relatively simple issues over the phone, particularly if you’re looking for a quick answer to something straight-forward.

Email us

Send us an email with information about the issue you’re having and what type of advice you would like. Email is a useful way to contact us if you don't need an answer urgently. We’ll aim to get back to you as soon as possible.

Self-help

Visit the Citizens Advice Website for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.